These terms and conditions apply to all consumer customers who buy goods from us, E&D QUALITY AUTO PARTS. dba EXOTIC CAR PARTS US. They do not apply if you buy goods from us in the course of your or another person’s business. By proceeding with a purchase subject to these terms and conditions, you warrant and represent that you are buying goods from us for your own private, personal use.
Please read the following important terms and conditions before you buy anything on our site. These terms and conditions set out your legal rights and responsibilities, our legal rights and responsibilities and certain key information required by law. By placing an order you agree to be bound by these terms and conditions. You should print and keep a copy of these terms and conditions for your records.
In these terms and conditions:
If you don’t understand any of these terms and want to talk to us about them, please contact us by:
e-mail: [email protected];
We may record calls for quality and training purposes. Please note that depending on where you make a call from, you may be charged at an international call rate, as determined by your network provider.
2.1 The following explains the process you will go through to place an order on the website and how the contract for the sale of goods will be formed.
Step 1 – Choosing your goods
You can select goods for purchase by clicking on the items you are interested in and then clicking on “Add to Cart”.
Step 2 – Shopping Cart
You can review the products added to your Cart and change the contents. Please check all details very carefully and correct any mistakes or change the goods which you want to order, prior to proceeding to Step 3.
Step 3 – Your Order Details
You will then be asked to enter your contact details and billing and delivery addresses on this page. Once you have inserted the relevant details, you can continue with your purchase by clicking on “Continue with Checkout”.
Step 4 – Confirmation
At this stage, you will be asked whether you agree to these terms and conditions. You will also be asked to choose a payment method and then will be taken to the appropriate page depending on how you wish to pay. Once you have finished shopping, you can proceed by clicking on “Pay Now”.
Step 5 – Payment
You will then be asked to enter your payment details. Please enter all payment details correctly and check the information carefully before placing your order. Once you click on “Make Payment”, your order will be placed, and payment will be taken.
Step 6 – Checkout Confirmation
Once we have confirmation that payment is authorized, a screen will appear, thanking you for your order. We will send to you an order acknowledgement email detailing the goods you have ordered. Print a copy of the order acknowledgement email and keep it for your records. This acknowledgement does not, however, mean that your order has been accepted.
2.2 We may contact you to say that we do not accept your order. This is typically for the following reasons:
2.3 Your order is not accepted unless and until we issue you with an order acknowledgement or we otherwise email you to confirm acceptance of your order. At this point a legally binding contract will be in place between you and us.
3.1 You can place orders with us by email or over the telephone. We will acknowledge your order when you place it, however, this does not mean that your order has been accepted. Your order has only been accepted by us, and we are only committed to supplying the goods to you, when we have:
3.2 Payment in full for the goods and all applicable delivery charges is due within 5 working days of receipt of our request for payment. Payment can be made by credit/debit card over the telephone. Please note that goods will not be dispatched until payment has been received in full.
5.1 If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
5.2 We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling of the goods and/or their packaging by you.
5.3 We will make the reimbursement without undue delay, and not later than:
5.4 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
5.5 If you have already received the goods when you cancel the contract, or you receive them after you have cancelled the contract:
7.1 We accept all major credit cards and debit cards, including American Express. You can also pay using PayPal. We do not accept cash.
7.2 We will do all that we reasonably can to ensure that all of the information you give us when paying for the goods is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
7.3 Your credit/debit card or PayPal account will be charged prior to the goods being dispatched.
7.4 All payments by credit card or debit card need to be authorised by the relevant card issuer. You may also be required to complete extra security steps, such as:
7.5 If your payment is not received by us and you have already received the goods, you must:
7.6 If you do not return any goods when you should have done (e.g. you have not paid for them) we may collect the goods from you at your expense. We will try to contact you to let you know if we intend to do this.
7.7 Nothing in this clause affects your legal rights to cancel the contract during the ‘cooling off’ period under Clauses 4 and 5.
7.8 The price of the goods:
10.1 Nothing in this contract or elsewhere will exclude or limit our liability for death or personal injury caused by our negligence, or any liability for fraudulent misrepresentation or fraud, or liability which we are responsible for in relation to consumer protection rights, or for any other matters which it would be illegal for us to exclude. Your statutory rights are not affected.
10.2 To the extent that we are liable to you in respect of breach of contract, for negligence or for any other legal liability in relation to the goods or this contract or otherwise, our total liability to you will be limited to the price of the goods paid by you for those goods which are the subject of the liability, and any reasonable losses which are foreseeable as a direct consequence of us breaking our contract with you.
10.3 Unless we explicitly state elsewhere, we shall not be responsible for any indirect or special losses which happen as a side effect or consequence of any main loss or damage or for anything which we or you could not reasonably anticipate. This includes but is not limited to the following, however they arise:
10.4 It is very important that you satisfy yourself that the goods are of the correct specification for your vehicle, comply with the terms of any relevant agreement concerning your vehicle (such as vehicle lease, hire purchase agreement or manufacturer’s warranty), and are fitted to your vehicle correctly. We will not in any circumstances be liable to you for any goods of the incorrect specification being fitted to your vehicle, any breach by you or invalidation of any provision of any agreement concerning your vehicle, or for incorrect or improper use of the goods, including them being fitted to your vehicle incorrectly.